Hitachi Astemo Ohio Manufacturing Quality Policy
We deliver global industry leading Quality and exceed customer expectations with our products, services thanks to our people.
As the company strategy foundation, our commitment is executed by:
- Identifying and understanding requirements from our customers and other relevant stake holders;
- Monitoring and continuously improving our processes and management system to support our value chain from innovation through delivery to customer;
- Assessing and mitigating risks for safe, reliable and effective products and services;
- Building a strong partnership with our customers, employees and suppliers based on cooperation and accountability.
Our quality policy is reflected in the following fundamental objectives:
S – Safety & Environment: Through Audits, Incident Reports & OSHA Recordables
Q – Quality- System, Processes & Products: Through Key Processes Metrics, Management Reviews, Audits & Claims
C – Customer Satisfaction: Through Customer Feedback & Communication
Continual Improvement: Through Continual Improvement Themes, Projects & Meetings
Cost Control: Through Business Planning, Scrap & Resource Management
D– Delivery: Through Delivery Claims, Operating Equipment Efficiency & Daily Achievement of Production Plans