Hitachi Astemo Ohio Manufacturing Quality Policy

Quality Policy:

We deliver global industry leading Quality and exceed customer expectations with our products, services thanks to our people.

As the company strategy foundation, our commitment is executed by:

• Identifying and understanding requirements from our customers and other relevant stake holders;
• Monitoring and continuously improving our processes and management system to support our value chain from innovation through delivery to customer;
• Assessing and mitigating risks for safe, reliable and effective products and services;
• Building a strong partnership with our customers, employees and suppliers based on cooperation and accountability.

Our quality policy is reflected in the following fundamental objectives:

S – Safety & Environment: Through Audits, Incident Reports & OSHA Recordables

Q – Quality- System, Processes & Products: Through Key Processes Metrics, Management Reviews, Audits & Claims

C – Customer Satisfaction: Through Customer Feedback & Communication

Continual Improvement: Through Continual Improvement Themes, Projects & Meetings

Cost Control: Through Business Planning, Scrap & Resource Management

D– Delivery: Through Delivery Claims, Operating Equipment Efficiency & Daily Achievement of Production Plans