OUR MISSION

 

Our Mission is to “contribute to society through the development of superior, original technology and products.” In striving to accomplish this, we embrace the values of Hitachi Founding Spirit: Harmony, Sincerity and Pioneering Spirit. Our Vision was created based on our Mission and Values to express what the Hitachi Group aims to become in the future.

HITACHI’S CODE OF CONDUCT


OUR QUALITY POLICY & OBJECTIVES

We deliver global industry leading Quality and exceed customer expectations with our products, services thanks to our people.

As the company strategy foundation, our commitment is executed by:

  • Identifying and understanding requirements from our customers and other relevant stake holders;
  • Monitoring and continuously improving our processes and management system to support our value chain from innovation through delivery to customer;
  • Assessing and mitigating risks for safe, reliable and effective products and services;
  • Building a strong partnership with our customers, employees and suppliers based on cooperation and accountability.

Our quality policy is reflected in the following fundamental objectives:

S – Safety & Environment: Through Audits, Incident Reports & OSHA Recordables

Q – Quality- System, Processes & Products: Through Key Processes Metrics, Management Reviews, Audits & Claims

C – Customer Satisfaction: Through Customer Feedback & Communication

Continual Improvement: Through Continual Improvement Themes, Projects & Meetings

Cost Control: Through Business Planning, Scrap & Resource Management

D– Delivery: Through Delivery Claims, Operating Equipment Efficiency & Daily Achievement of Production Plans